Patient Concierge & Medical Front Desk Specialist

Integrity Care Group; Lawton (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Integrity Care Group seeks a patient service specialist to manage front office operations in Lawton, Oklahoma. You will greet patients, collect registration data, verify insurance, and handle co-pays while ensuring confidentiality and data accuracy.

You will maintain patient flow, enter data into the system, and support staff with scheduling, referrals, and lobby maintenance. This role emphasizes customer service and compliance with HIPAA and safety guidelines.

Qualifications

• High School Diploma or equivalent required; Associates preferred.
• Current BLS certification or ability to obtain.
• 1-3 years of medical office experience preferred.
• Understanding of medical coding and billing processes.

Responsibilities

• Greet patients, collect registration data and IDs, and maintain confidentiality.
• Verify insurance and collect co-pays/deductibles per plan.
• Enter patient data accurately into the computer system.
• Balance daily charges and safeguard received money.
• Assist in scheduling, referrals, and maintaining lobby area.

Skills

Medical coding knowledge

HIPAA & regulatory knowledge

PC applications (Internet, Email, MS-

Supervisory/training ability

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Integrity Care Group seeks a patient service specialist to manage front office operations in Lawton, Oklahoma. You will greet patients, collect registration data, verify insurance, and handle co-pays while ensuring confidentiality and data accuracy.

You will maintain patient flow, enter data into the system, and support staff with scheduling, referrals, and lobby maintenance. This role emphasizes customer service and compliance with HIPAA and safety guidelines.