Patient Concierge & Front Desk Specialist

Integrity Care Group; Ada (OK); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Integrity Care Group is seeking a Patient Service Specialist to manage front desk operations, greet patients, verify insurance, and ensure data accuracy. You will handle registrations, collect co-pays when required, and maintain patient confidentiality with the highest standards.

The role emphasizes excellent customer service, HIPAA compliance, and efficient patient flow in a clinical setting. Prior medical office experience is preferred; HS diploma is required.

Qualifikationen

• High School Diploma or equivalent required; Associates preferred.
• Experience: 1-3 years in medical office preferred.
• Knowledge of medical coding and billing; familiarity with HIPAA rules.

Aufgaben

• Greet patients and manage reception duties with professional courtesy.
• Obtain registration data, insurance info, and payment details.
• Enter data accurately into computer systems; verify insurance coverage.

Kenntnisse

Medical coding & billing

HIPAA & privacy

OSHA knowledge

Customer service

Ausbildung

High School Diploma or equivalent

Associates degree preferred

Tools

MS Office

Jobbeschreibung

Integrity Care Group is seeking a Patient Service Specialist to manage front desk operations, greet patients, verify insurance, and ensure data accuracy. You will handle registrations, collect co-pays when required, and maintain patient confidentiality with the highest standards.

The role emphasizes excellent customer service, HIPAA compliance, and efficient patient flow in a clinical setting. Prior medical office experience is preferred; HS diploma is required.