Patient Concierge & Front Desk Specialist

Integrity Care Group; Chickasha (OK); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Integrity Care Group in Chickasha, OK seeks a patient service specialist to manage front office duties, greet patients, verify insurance, collect co-pays, and maintain patient data confidentiality in a patient-focused lobby.

You will support scheduling, referrals, and billing processes, balance daily charges, and assist with HIPAA compliance in a fast-paced clinic. A high school diploma is required; 1–3 years medical office experience preferred.

Qualifications

• Experience in medical front desk or officeSetting preferred.
• Understanding of medical coding and billing concepts.
• Familiarity with HIPAA and confidentiality requirements.
• Proficiency with common PC applications including Microsoft Word/Excel and email.

Responsibilities

• Greet patients in a polite and helpful manner and manage lobby flow.
• Obtain registration data, insurance information, and photo ID at encounters.
• Enter patient data into the computer system accurately and timely.
• Verify insurance and collect co-pays and balances per plan terms.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Customer service

HIPAA compliance

Microsoft Office

Data entry

Insurance verification

Education

High School Diploma or equivalent

Associates preferred

Job description

Integrity Care Group in Chickasha, OK seeks a patient service specialist to manage front office duties, greet patients, verify insurance, collect co-pays, and maintain patient data confidentiality in a patient-focused lobby.

You will support scheduling, referrals, and billing processes, balance daily charges, and assist with HIPAA compliance in a fast-paced clinic. A high school diploma is required; 1–3 years medical office experience preferred.