Patient Concierge & Front Desk Specialist

Integrity Care Group; Lawton (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Integrity Care Group is seeking a patient service specialist to manage front desk operations, verify insurance, and maintain patient data integrity. You will greet patients, collect registrations and co-pays, and ensure confidentiality while delivering excellent service in a new Lawton location.

Training starts soon with an in-person interview timeline provided. The role requires high school diploma or equivalent, 1–3 years of medical office experience if possible, and a current BLS

Qualifications

• High School Diploma or equivalent required; Associates preferred.
• Must obtain and maintain a current BLS certification.
• 1-3 years of medical office experience preferred.
• Understanding of HIPAA and patient confidentiality.

Responsibilities

• Greets patients and ensures smooth patient flow.
• Obtains registration data, insurance information, and photo ID.
• Enters patient data into the computer system accurately.
• Verifies insurance and collects co-pays, co-insurance, and deductibles.
• Follows HIPAA guidelines and maintains confidentiality.
• Balances daily charges and safeguards money received.
• Assists with referrals, scheduling, and lobby maintenance.
• Other duties as assigned.

Skills

Medical coding

Billing

Customer service

Education

High School Diploma or equivalent

Associates preferred

Job description

Integrity Care Group is seeking a patient service specialist to manage front desk operations, verify insurance, and maintain patient data integrity. You will greet patients, collect registrations and co-pays, and ensure confidentiality while delivering excellent service in a new Lawton location.

Training starts soon with an in-person interview timeline provided. The role requires high school diploma or equivalent, 1–3 years of medical office experience if possible, and a current BLS