Patient Concierge & Front Office Specialist

Integrity Care Group; Granbury (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Integrity Care Group in Granbury, TX seeks a Patient Service Specialist to manage front desk operations, verify insurance, collect co-pays, and ensure data accuracy while upholding patient privacy. The role emphasizes friendly patient service in a fast-paced clinical lobby.

Responsibilities include data entry, appointment coordination, referrals support, and basic billing tasks. Associates degree is preferred but not required. Applicants should be able to lift and assist with patients as needed.

Qualifikationen

• Experience in a medical office or clinic environment.
• Ability to handle patient information with confidentiality and HIPAA compliance.
• Proficiency with standard office software and basic billing procedures.

Aufgaben

• Greet patients and manage front desk operations with courtesy.
• Verify insurance information and collect co-pays.
• Enter patient data accurately into the system.
• Maintain patient confidentiality and HIPAA compliance.
• Assist in scheduling and referrals.
• Balance daily charges and safeguard payments.
• Ensure lobby is clean and stocked.
• Support staff as needed.

Kenntnisse

Medical office experience

Customer service

HIPAA compliance

Communication skills

Microsoft Office

Phone etiquette

Ausbildung

High School Diploma or equivalent

Associates preferred

Tools

EHR systems

Billing software

Jobbeschreibung

Integrity Care Group in Granbury, TX seeks a Patient Service Specialist to manage front desk operations, verify insurance, collect co-pays, and ensure data accuracy while upholding patient privacy. The role emphasizes friendly patient service in a fast-paced clinical lobby.

Responsibilities include data entry, appointment coordination, referrals support, and basic billing tasks. Associates degree is preferred but not required. Applicants should be able to lift and assist with patients as needed.