Patient Concierge & Front Desk Coordinator

Cardinal Health, Inc.; Fresno (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Flexible spending accounts (FSAs)

Health savings account (HSA)

Short- and long-term disability

Job summary

Cardinal Health, Inc. is seeking a Patient Concierge to assist patients with non-clinical tasks and ensure smooth administrative support. The role involves greeting patients, scheduling, insurance verifications, and maintaining accurate records.

Strong preference for medical office experience, bilingual abilities, and availability Monday through Friday with specified hours. Fresno location with competitive benefits.

Qualifications

• Medical Office experience, highly preferred.
• High School Diploma or equivalent, highly preferred.
• Experience accessing and updating an EMR system.
• Bilingual, highly preferred.
• Must be available to work- Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Bilingual

Medical office experience

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Cardinal Health, Inc. is seeking a Patient Concierge to assist patients with non-clinical tasks and ensure smooth administrative support. The role involves greeting patients, scheduling, insurance verifications, and maintaining accurate records.

Strong preference for medical office experience, bilingual abilities, and availability Monday through Friday with specified hours. Fresno location with competitive benefits.