Oncology Patient Concierge & Scheduling Specialist

US Oncology Inc.; Panama City (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Florida Cancer Affiliates in Panama City seeks a full-time Patient Services Coordinator to greet patients, manage check-ins, collect forms and co-pays, and route calls to clinical staff. You will support scheduling, insurance verification, and maintain patient charts in a fast-paced oncology setting.

The ideal candidate has a high school diploma, 18+ months of front medical office experience with insurance forms and scheduling software, and proficiency in Outlook, Word, and Excel.

Qualifications

• High school diploma or equivalent required.
• 18+ months front medical office receptionist experience with insurance forms and scheduling software required.

Responsibilities

• Greet patients and visitors professionally.
• Check in patients and inform staff of arrivals.
• Collect forms, verify completeness, and scan documents.
• Handle calls and route messages to staff.
• Schedule scans and maintain charting and forms.
• Maintain lobby and ensure supplies.
• Adhere to HIPAA and confidentiality.
• Other duties as assigned.

Skills

Reception experience

Microsoft Office

Adaptability

Communication

Education

High school diploma

Tools

Scheduling software

Outlook

Word

Excel

Job description

Florida Cancer Affiliates in Panama City seeks a full-time Patient Services Coordinator to greet patients, manage check-ins, collect forms and co-pays, and route calls to clinical staff. You will support scheduling, insurance verification, and maintain patient charts in a fast-paced oncology setting.

The ideal candidate has a high school diploma, 18+ months of front medical office experience with insurance forms and scheduling software, and proficiency in Outlook, Word, and Excel.