Patient Concierge & Front Desk Specialist (Medical Office)

Integrity Care Group; Stephenville (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Integrity Care Group is seeking a Patient Service Specialist to handle front office duties including reception, insurance verification, and data integrity. You will greet patients, collect co-pays, verify coverage, and ensure confidentiality while maintaining smooth patient flow.

Requirements include a high school diploma (associates preferred), 1–3 years medical office experience, and knowledge of medical coding and billing. Proficiency with PC apps and HIPAA rules is essential.

Qualifikationen

• High school diploma or equivalent; associates preferred.
• 1–3 years in a medical office environment.
• Knowledge of medical coding and billing; data entry accuracy.

Aufgaben

• Greet patients and manage lobby with excellent customer service.
• Verify insurance and collect co-pays when required.
• Enter registration data and maintain patient confidentiality per HIPAA.
• Balance daily charges and safeguard received payments.
• Manage patient charts and coordinate referrals as needed.
• Assist scheduling and follow-ups on provider referrals.
• Maintain lobby inventory and cleanliness.

Kenntnisse

Medical billing

HIPAA compliance

Office software

Supervisory skills

Customer service

Data entry

Ausbildung

High school diploma

Associates preferred

Tools

Microsoft Office

Electronic Health Records

Internet/Email

Jobbeschreibung

Integrity Care Group is seeking a Patient Service Specialist to handle front office duties including reception, insurance verification, and data integrity. You will greet patients, collect co-pays, verify coverage, and ensure confidentiality while maintaining smooth patient flow.

Requirements include a high school diploma (associates preferred), 1–3 years medical office experience, and knowledge of medical coding and billing. Proficiency with PC apps and HIPAA rules is essential.