Patient Concierge & Front Desk Specialist

Capital Health (US); Yardley (Bucks County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Retirement Savings Plan

Short-Term Disability

Sick Time Off

Employee Assistance Program

Job summary

Capital Health seeks a full-time receptionist to support a busy healthcare site in Yardley, PA. You will greet patients, route calls, schedule appointments, and assist with registrations and billing tasks in a professional, patient-friendly environment.

The role requires basic medical terminology knowledge, HIPAA compliance, and solid computer skills, with a typical 8-hour workday and a strong emphasis on accuracy and courteous service.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience as receptionist/clerical in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Certification as medical assistant or medical office technician preferred.
• Proficient computer skills; basic Microsoft Office; Excel familiarity.

Responsibilities

• Answer telephones promptly and route calls to appropriate area/person.
• Schedule and cancel appointments; arrange outpatient tests and surgeries.
• Register patients; verify demographic and insurance information.
• Greet patients and inform about privacy policies and delays.
• Collect co-pays and balances; assist with payments and reconciliation.

Skills

Medical terminology

ICD-10/CPT codes

Communication

Interpersonal skills

Microsoft Office

Excel

Customer service

Education

High School diploma or equivalent

Medical assistant or medical office technician certification preferred

Tools

Microsoft Office

Job description

Capital Health seeks a full-time receptionist to support a busy healthcare site in Yardley, PA. You will greet patients, route calls, schedule appointments, and assist with registrations and billing tasks in a professional, patient-friendly environment.

The role requires basic medical terminology knowledge, HIPAA compliance, and solid computer skills, with a typical 8-hour workday and a strong emphasis on accuracy and courteous service.