Healthcare Front Desk Specialist – Patient Concierge

Capital Health; Northern (KY); Hybrid; USD 48.712.000 - 59.744.000; Vollzeit

Benefits dieser Stelle

Medical Plan

Dental Plan

Vision Plan

401(k)

Paid Time Off

Zusammenfassung

Capital Health is seeking a Patient Reception Rep for a full-time day shift in Pennington, NJ. You will answer phones, schedule appointments, assist with registrations, and support patient flow in the Medical Office Building.

The role requires excellent communication, basic HIPAA awareness, and proficiency with Microsoft Office. Prior experience in a healthcare front desk and familiarity with ICD-10/CPT codes are preferred. 8-hour shifts, benefits included.

Qualifikationen

• High School diploma or equivalent required.
• One year experience as receptionist or clerk in healthcare or customer service preferred.
• Familiarity with medical terminology, ICD-10 and CPT codes; proficiency with Microsoft Office.

Aufgaben

• Answers telephones promptly and courteously, routing calls to appropriate area.
• Schedules and cancels appointments; prepares for day and new patient charts.
• Performs registration to ensure demographic and insurance information is accurate.

Kenntnisse

Medical terminology

ICD-10/CPT codes

Excellent communication

Interpersonal skills

Medical office software

Ausbildung

High School diploma or equivalent

Tools

Microsoft Office

Excel

Jobbeschreibung

Capital Health is seeking a Patient Reception Rep for a full-time day shift in Pennington, NJ. You will answer phones, schedule appointments, assist with registrations, and support patient flow in the Medical Office Building.

The role requires excellent communication, basic HIPAA awareness, and proficiency with Microsoft Office. Prior experience in a healthcare front desk and familiarity with ICD-10/CPT codes are preferred. 8-hour shifts, benefits included.