Healthcare Front Desk & Patient Concierge

Capital-Health; Yardley (Bucks County); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Retirement Savings Plan

Short Term Disability

Sick Time Off

Employee Assistance Program

Job summary

Capital Health is seeking a friendly receptionist/clerical associate for its Medical Group in Yardley, PA. You will handle calls, schedule appointments, patient registrations, and insurance verifications, ensuring accuracy and privacy compliance.

The role requires strong communication, basic MS Office skills, and familiarity with CPT/ICD-10 coding; prior healthcare front desk experience is preferred.

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answer telephones promptly and courteously; route calls to appropriate area.
• Schedule and cancel appointments; prepare for day, review eligibility and reports.
• Register patients and collect demographics/insurance information; inform about privacy policies.
• Collect co-pays and balances; assist with past due balances as needed.
• Process registrations, referrals, and pre-authorizations; manage day-end batches.

Education

High School Diploma

Tools

Microsoft Office

Job description

Capital Health is seeking a friendly receptionist/clerical associate for its Medical Group in Yardley, PA. You will handle calls, schedule appointments, patient registrations, and insurance verifications, ensuring accuracy and privacy compliance.

The role requires strong communication, basic MS Office skills, and familiarity with CPT/ICD-10 coding; prior healthcare front desk experience is preferred.