Patient Concierge & Front Desk Specialist

Capital Health; Levittown (PA); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Paid Time Off

Job summary

Capital Health is seeking a Patient Reception Representative at the Levittown Primary Care site in Levittown, PA. This full-time, day-shift role is 40 hours per week and involves greeting patients, registering information, collecting payments, and coordinating visits with care teams.

The ideal candidate has healthcare reception experience, strong communication skills, and familiarity with medical terminology and HIPAA. Proficiency in Microsoft Office and Excel is preferred.

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment.
• Familiarity with medical terminology and HIPAA guidelines.

Responsibilities

• Answers telephones promptly and courteously, routing calls appropriately.
• Schedules and cancels appointments using established guidelines.
• Registers patients, verifies insurance information, and collects co-pays.
• Prepares patient charts and supports check-in/check-out procedures.
• Performs day-end reviews and basic clerical duties while ensuring privacy.

Skills

Medical terminology

HIPAA compliance

Customer service

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a Patient Reception Representative at the Levittown Primary Care site in Levittown, PA. This full-time, day-shift role is 40 hours per week and involves greeting patients, registering information, collecting payments, and coordinating visits with care teams.

The ideal candidate has healthcare reception experience, strong communication skills, and familiarity with medical terminology and HIPAA. Proficiency in Microsoft Office and Excel is preferred.