Patient Reception & Front Desk Coordinator

Capital Health (US); Newtown (PA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage & In-House

Dental Plan

Vision Plan

Flexible Spending Account

Healthcare FSA

Dependent Care FSA

Retirement Savings and Investment Plan

Basic Life and AD&D Insurance

Disability Benefits – LTD

Disability Benefits – STD

Employee Assistance Program

Commuter Transit

Commuter Parking

Voluntary Life Insurance

Paid Time-Off Program

Job summary

Capital Health is seeking a friendly, professional front desk receptionist to greet patients, answer calls, schedule appointments, and assist with registrations in a fast-paced medical setting.

The role emphasizes HIPAA compliance, accurate data entry, and courteous service. Previous healthcare experience and basic Microsoft Office skills are preferred; high school diploma required; full-time hours and competitive hourly pay available at Capital Health Medical Group in Newtown, PA.

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Certification as Medical Assistant or Medical Office Technician preferred.
• Proficient computer skills; basic Microsoft Office; familiarity with Excel.

Responsibilities

• Answers telephones promptly and courteously, routing calls to appropriate area/individual.
• Schedules and cancels appointments; prepares for day and patient charts.
• Greets patients and informs about privacy policies; assists with delays and comfort.
• Performs registration; ensures accurate demographics and insurance data.
• Collects co-pays and balances; refers past-due balances to CBO staff.
• Reviews notes; processes charges and claims; handles day-end procedures.
• Schedules follow-up appointments and creates reminders; manages related worklists.
• Completes referrals and pre-authorizations as required.
• Performs clerical duties and supports other Capital Health Medical Group practices as needed.

Skills

Excellent communication

Interpersonal skills

Customer service

Medical terminology familiarity

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a friendly, professional front desk receptionist to greet patients, answer calls, schedule appointments, and assist with registrations in a fast-paced medical setting.

The role emphasizes HIPAA compliance, accurate data entry, and courteous service. Previous healthcare experience and basic Microsoft Office skills are preferred; high school diploma required; full-time hours and competitive hourly pay available at Capital Health Medical Group in Newtown, PA.