Patient Concierge & Front Desk Specialist

Capital Health (US); Pennington (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Paid Time-Off

Job summary

Capital Health is seeking a front desk receptionist to greet patients, guests, and visitors in a busy medical environment. The role emphasizes friendly service, accurate information, and smooth front-office operations.

The position requires a high school diploma and at least one year of customer service experience. It offers a full-time equivalent schedule of 20 hours per week with comprehensive benefits and a supportive team environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year previous customer service experience.

Responsibilities

• Addresses inquiries in a friendly and responsive manner.
• Anticipates the needs of patients, guests, and visitors.
• Directs guests using facility maps or other aids to appropriate locations.
• Answers phones promptly and provides clerical and administrative services as needed.
• Maintains a neat front desk and a welcoming environment.
• Collaborates with security to provide a hospitable, safe environment.
• Screens visitors per current restrictions and notifies relevant staff.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Capital Health is seeking a front desk receptionist to greet patients, guests, and visitors in a busy medical environment. The role emphasizes friendly service, accurate information, and smooth front-office operations.

The position requires a high school diploma and at least one year of customer service experience. It offers a full-time equivalent schedule of 20 hours per week with comprehensive benefits and a supportive team environment.