Patient Concierge & Front Desk Specialist

DOCS Dermatology Group; Springfield (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group, one of the largest dermatology practices in the nation, is seeking a Medical Receptionist to join our patient-centered team. You will answer multi-line phones, greet patients, collect insurance information, and perform data entry into our EHR systems, while supporting the physicians and management staff.

Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Customer service

Communication

Learn new tasks

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group, one of the largest dermatology practices in the nation, is seeking a Medical Receptionist to join our patient-centered team. You will answer multi-line phones, greet patients, collect insurance information, and perform data entry into our EHR systems, while supporting the physicians and management staff.

Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.