Patient Concierge & Front Desk Specialist

OneOncology; Decatur (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

CCI is seeking a friendly Front Desk Receptionist to welcome patients and guests in the main lobby. You will check in patients, route them to the appropriate areas, and provide non-clinical information while maintaining a calm, professional environment.

The ideal candidate has a high school diploma and at least one year of experience in a medical imaging, office, or hospital setting. Strong communication, confidentiality, and multitasking skills are essential to keep lobby operations smooth and

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in imaging department, medical office, or hospital.
• Excellent communication and ability to handle confidential information.

Responsibilities

• Greet patients and visitors in the lobby and alert staff.
• Ensure paperwork and orders are complete before processing.
• Operate office equipment to transmit information.
• Provide location information for departments and services.
• Answer phones and direct clinical questions to staff.
• Maintain lobby cleanliness and orderly operations.

Skills

Communication

Multitasking

Confidentiality

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

CCI is seeking a friendly Front Desk Receptionist to welcome patients and guests in the main lobby. You will check in patients, route them to the appropriate areas, and provide non-clinical information while maintaining a calm, professional environment.

The ideal candidate has a high school diploma and at least one year of experience in a medical imaging, office, or hospital setting. Strong communication, confidentiality, and multitasking skills are essential to keep lobby operations smooth and