Patient Concierge & Front Desk Specialist

SCA Health; Clinton Charter Township (MI); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401k with company match

Paid time off

Life insurance

Disability insurance

Job summary

SCA Health is seeking a friendly medical receptionist to greet patients, manage check-in, verify insurance information and support front-desk operations. You will communicate with clinical and business office staff to ensure smooth patient flow and accurate data capture.

The ideal candidate has a high school diploma and basic computer skills, with bilingual ability preferred. Prior medical clerical experience is a plus and patient service orientation is essential.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• Two years previous medical clerical experience.
• Basic knowledge of Medical Terminology.
• Basic computer skills and familiarity with medical software.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Strong communication skills

Bilingual preferred

Basic computer skills

Education

High school diploma or equivalent

Tools

Medical software

Basic computer skills

Job description

SCA Health is seeking a friendly medical receptionist to greet patients, manage check-in, verify insurance information and support front-desk operations. You will communicate with clinical and business office staff to ensure smooth patient flow and accurate data capture.

The ideal candidate has a high school diploma and basic computer skills, with bilingual ability preferred. Prior medical clerical experience is a plus and patient service orientation is essential.