Patient Concierge & Front Desk Coordinator

Capital Health (US); West Windsor (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off Program

Job summary

Capital Health is seeking a friendly, detail‑oriented receptionist to join our patient services team. The role involves answering multiple phone lines, scheduling appointments, processing registrations, and collecting payments at check‑in and checkout, while ensuring accuracy and privacy.

Ideal candidates will have healthcare experience, knowledge of ICD‑10/CPT codes, and strong computer skills with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• One year of receptionist/clerical experience in healthcare.
• Familiar with medical terminology, ICD-10 and CPT codes.
• Proficient computer and Microsoft Office skills; Excel familiarity.

Responsibilities

• Answer phones promptly and route calls to the appropriate area.
• Schedule and cancel appointments; arrange outpatient tests and surgeries.
• Process registrations and verify demographic/insurance information.
• Collect co-payments and balances at check-in/out; manage patient billing inquiries.
• Create and maintain patient charts and records per HIPAA guidelines.

Skills

Medical terminology

ICD-10 codes

CPT codes

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a friendly, detail‑oriented receptionist to join our patient services team. The role involves answering multiple phone lines, scheduling appointments, processing registrations, and collecting payments at check‑in and checkout, while ensuring accuracy and privacy.

Ideal candidates will have healthcare experience, knowledge of ICD‑10/CPT codes, and strong computer skills with Microsoft Office.