Patient Concierge & Front Desk Specialist

Integrity Care Group; College Station (TX); Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

Integrity Care Group is seeking a patient service specialist to manage front desk operations, insurance verification, and data integrity in a patient-facing role. You will greet patients, verify information, collect payments when required, and ensure confidentiality at all times.

The role requires high school diploma (associates preferred), and BLS certification. Prior medical office experience is favored, with duties including scheduling, data entry, and billing support.

Qualifications

• Customer service oriented front desk and patient flow management.
• Understanding of HIPAA and privacy requirements.
• Knowledge of medical billing basics and insurance verification.

Responsabilités

• Greet patients and collect registration data with accuracy.
• Verify insurance and collect copays/deductibles per plan.
• Maintain patient data integrity and confidentiality.
• Balance daily charges and safeguard received funds.
• Assist with referrals scheduling and lobby organization.

Connaissances

Customer service

HIPAA knowledge

Medical billing basics

Office software

Staff supervision

Formation

High School Diploma or equivalent

Associates preferred

Description du poste

Integrity Care Group is seeking a patient service specialist to manage front desk operations, insurance verification, and data integrity in a patient-facing role. You will greet patients, verify information, collect payments when required, and ensure confidentiality at all times.

The role requires high school diploma (associates preferred), and BLS certification. Prior medical office experience is favored, with duties including scheduling, data entry, and billing support.