Patient Experience Front Desk Specialist

Together Women's Health, LLC; Hattiesburg (MS); Sur place; USD 35 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health Care Plan

Retirement Plan

Paid Time Off

Résumé du poste

Together Women’s Health, a partner practice in Mississippi, is seeking a full-time Receptionist at Women's Pavilion of South Mississippi. The role is brand ambassador, greeting patients, scheduling appointments, and using the EHR system to support visits.

You will handle insurance data, check in/out, answer calls, and maintain a warm, professional patient experience. Prior customer service and medical office experience preferred; new graduates welcome.

Qualifications

• Previous customer service experience required.
• 1 year previous medical office experience preferred.
• Strong communication skills both oral and written.
• Must be detailed orientated and have the ability to multitask.

Responsabilités

• Greet every patient with a smile.
• Complete and update patients' insurance information with accuracy and efficiency.
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician.
• Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers.
• Verifying insurance eligibility to ensure timely billing to a third party vendor.
• Collect co-pays and deductibles as directed by the billing policies.
• Answer the appointment line and check the Email appointment request system.
• Schedule appointments for the patients at one of office sites and / or diagnostic departments.
• Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a receptionist program welcome.

Connaissances

Customer service

Medical office experience

Communication skills

Multitasking

Description du poste

Together Women’s Health, a partner practice in Mississippi, is seeking a full-time Receptionist at Women's Pavilion of South Mississippi. The role is brand ambassador, greeting patients, scheduling appointments, and using the EHR system to support visits.

You will handle insurance data, check in/out, answer calls, and maintain a warm, professional patient experience. Prior customer service and medical office experience preferred; new graduates welcome.