Medical Front Desk Concierge — Patient Care & Scheduling

Together Women's Health; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan with company match

Paid Time Off

Short-Term Disability

Long-Term Disability

Job summary

Somerset Gynecology & Obstetrics, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their team. The receptionist greets patients, updates insurance information, and uses the EHR to register patients and facilitate visits with physicians and staff.

The role requires strong customer service, clear communication, and multitasking in a medical setting. Responsibilities include scheduling appointments, verifying insurance, collecting co-pays, and handling the

Qualifications

• Previous customer service experience required
• 6 months previous medical office experience preferred
• Strong communication skills both oral and written
• Must be detailed orientated and have the ability to multitask

Responsibilities

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy and efficiency
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Answer the appointment line and check the Email appointment request system
• Schedule appointments for the patients at one of office sites and / or diagnostic departments
• Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a receptionist program welcome.

Skills

Customer service

Communication skills

Detail oriented

Multitasking

Job description

Somerset Gynecology & Obstetrics, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their team. The receptionist greets patients, updates insurance information, and uses the EHR to register patients and facilitate visits with physicians and staff.

The role requires strong customer service, clear communication, and multitasking in a medical setting. Responsibilities include scheduling appointments, verifying insurance, collecting co-pays, and handling the