Medical Front Desk Concierge — Full-Time Patient Care

Together Women's Health, LLC; Columbia Township (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short-Term Disability

Long-Term Disability

Job summary

Together Women’s Health, LLC is seeking a full-time Receptionist for Women Health Associates, a partner practice. The role blends front desk duties with phone reception, greeting patients warmly and guiding them through check-in and scheduling.

Experience in a medical setting is preferred, and new graduates from receptionist programs are welcome. You will use the Electronic Health Record system, verify insurance, collect co-pays, and coordinate referrals.

Qualifications

• Previous customer service experience required
• 1 year previous medical office experience preferred
• Strong communication skills both oral and written
• Must be detailed oriented and able to multitask

Responsibilities

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy
• Uses the Electronic Health Record system to complete registrations and facilitate visits
• Complete the check out process by scheduling future appointments and providing referrals
• Verifying insurance eligibility to ensure timely billing
• Collect co-pays and deductibles as directed by policies
• Answering the appointment line and checking emails
• Schedule appointments for patients at office sites and/or diagnostic departments
• Maintain professional, warm and caring patient encounters; new graduates welcomed

Skills

Customer service

Communication

Multitasking

Phone etiquette

Job description

Together Women’s Health, LLC is seeking a full-time Receptionist for Women Health Associates, a partner practice. The role blends front desk duties with phone reception, greeting patients warmly and guiding them through check-in and scheduling.

Experience in a medical setting is preferred, and new graduates from receptionist programs are welcome. You will use the Electronic Health Record system, verify insurance, collect co-pays, and coordinate referrals.