Patient Concierge & Front Desk Lead - PT Clinic

Direct Orthopedic Care; Irving (TX); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Direct Orthopedic Care in Irving, TX seeks a Physical Therapy Receptionist to ensure a welcoming guest experience and efficient front-desk operations. The role involves greeting patients, verifying benefits, collecting payments, and coordinating with providers to maintain smooth clinic flow.

The position emphasizes HIPAA compliance, accurate patient data handling, and professional communication to support tenacious caring from check-in to check-out.

Responsabilidades

• Lead registration, benefits verification and check out procedures.
• Collect guest payments at time of service.
• Lead end-of-day closing procedures.
• Provide a genuine welcome and hospitality to guests.
• Maintain guest confidentiality and PHI security; comply with HIPAA.

Conocimientos

Customer service

Communication

HIPAA compliance

Hospitality

Descripción del empleo

Direct Orthopedic Care in Irving, TX seeks a Physical Therapy Receptionist to ensure a welcoming guest experience and efficient front-desk operations. The role involves greeting patients, verifying benefits, collecting payments, and coordinating with providers to maintain smooth clinic flow.

The position emphasizes HIPAA compliance, accurate patient data handling, and professional communication to support tenacious caring from check-in to check-out.