Patient Concierge & Front Desk in Medical Office

Headstartworks; Ironton (OH); Sur place; USD 15 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental and Vision coverage (company‑s­

Dental and Vision coverage

Résumé du poste

ILCAO Ironton-Lawrence County Community Action Organization seeks a Front Office Assistant to deliver excellent patient service. You will greet patients, answer phones, assist with registration and check-in, and verify demographic and financial information while promoting patient portals and telehealth.

Role emphasizes confidentiality, professionalism, and efficiency to maintain a welcoming front office and support daily operations.

Qualifications

• One year of experience in a medical office or similar customer service role
• Knowledge of medical terminology is a plus
• Knowledge of insurance processes is a plus

Responsabilités

• Greet patients and families; answer phones; assist with registration and check-in
• Obtain and verify financial and demographic information; promote patient portals and telehealth
• Ensure all documentation is accurate and complete; maintain confidentiality and professionalism
• Support a welcoming and organized front office environment for smooth daily operations

Connaissances

Customer service

Medical terminology

Insurance processes

Formation

High School Diploma or equivalent

Description du poste

ILCAO Ironton-Lawrence County Community Action Organization seeks a Front Office Assistant to deliver excellent patient service. You will greet patients, answer phones, assist with registration and check-in, and verify demographic and financial information while promoting patient portals and telehealth.

Role emphasizes confidentiality, professionalism, and efficiency to maintain a welcoming front office and support daily operations.