Medical Front Desk & Patient Concierge

INTEGRATIVE MEDICAL ASSOCIATES OF R; Illinois; On-site; USD 21,000 - 30,000; Full time

Job summary

INTEGRATIVE MEDICAL ASSOCIATES OF R is seeking a motivated Front Desk/Receptionist to support office staff, ensuring team has information and resources to perform at their best. Ideal candidates are highly organized with strong written and verbal communication, friendly, proactive, and compassionate.

The role involves greeting patients, scheduling, handling check-ins/outs, and coordinating with providers to ensure smooth patient flow.

Qualifications

• High school diploma/GED required; Associate’s degree or admin training preferred.
• Previous healthcare experience or similar position would be a plus.
• Familiarity with standard office equipment (printers, fax machines).
• Excellent computer skills and knowledge of MS Word, Outlook, and PowerPoint.

Responsibilities

• Answer incoming phone calls and route to the appropriate team member.
• Check in patients and gather demographics, provide intake paperwork.
• Schedule appointments.
• Check out patients, copy lab results, schedule follow-ups, and send provider recommendations.

Skills

Communication skills

Time management

Prioritization

Education

High school diploma or GED

Associate’s degree or admin training

Tools

Microsoft Word

Outlook

PowerPoint

Job description

INTEGRATIVE MEDICAL ASSOCIATES OF R is seeking a motivated Front Desk/Receptionist to support office staff, ensuring team has information and resources to perform at their best. Ideal candidates are highly organized with strong written and verbal communication, friendly, proactive, and compassionate.

The role involves greeting patients, scheduling, handling check-ins/outs, and coordinating with providers to ensure smooth patient flow.