Patient Concierge & Front Office - Healthcare Admin

Treatment Centers Hold Co; Farrell (Mercer County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, payments processing, and daily office support. You will guide new patients through intake and coordinate with clinical staff to ensure smooth operations.

Responsibilities include maintaining financial records, assisting with scheduling, and handling clerical duties while upholding a friendly, professional atmosphere for patients across Farrell and Greenville clinics.

Formación

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsabilidades

• Check in patients and collect payments, assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offering a "white glove" experience.
• Guide new patients through intake process to provide a smooth first visit.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Conocimientos

Customer service

Front desk

Office administration

Educación

High School Diploma or GED

Descripción del empleo

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, payments processing, and daily office support. You will guide new patients through intake and coordinate with clinical staff to ensure smooth operations.

Responsibilities include maintaining financial records, assisting with scheduling, and handling clerical duties while upholding a friendly, professional atmosphere for patients across Farrell and Greenville clinics.