Patient Concierge & Front Desk Expert

ConvenientMD LLC; Sanford (ME); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health coverage including dental and视?

Vision coverage

Employer-paid short-term disability

Pet insurance (optional)

401k match after one year

Educational Alliance with Purdue Univ.

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first point of contact for patients. You will greet patients, register them, collect payments, and help ensure timely visits while supporting a busy clinical team.

This role requires strong communication, organizational skills, and a friendly, patient-focused approach. Flexible shifts and travel to multiple ConvenientMD locations may be involved.

Qualifications

• High School Diploma or GED is required.
• Proactive and confident communicator (written and verbal) with professional directness.
• Detail-oriented with excellent organizational skills for fast-paced work.
• Compassionate, authentic, patient-focused and trustworthy with confidential information.
• Technically savvy with Microsoft Office Suite and related software.
• Effective communicator and cross-collaborator to maintain relationships.
• Strong team player who collaborates well and takes initiative.
• Analytical and problem-solving abilities relevant to HIPAA and policies.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance in person and over the phone.
• Register patients efficiently, ensuring completion of all forms with accurate information.
• Handle insurance and billing inquiries, providing clear information to patients.
• Assist in scheduling specialist referrals and managing patient flow across clinics.
• Answer and direct calls; keep the reception area organized and tidy.
• Navigate multiple software systems to follow protocols established by occupational health partners.

Skills

Proactive communicator

Detail-oriented

Compassionate

Technically savvy

Effective communicator

Team player

Driven

Analytical

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first point of contact for patients. You will greet patients, register them, collect payments, and help ensure timely visits while supporting a busy clinical team.

This role requires strong communication, organizational skills, and a friendly, patient-focused approach. Flexible shifts and travel to multiple ConvenientMD locations may be involved.