Patient Concierge & Front Desk Specialist

ConvenientMD LLC; Auburn (ME); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Tuition assistance

Employee discounts

Job summary

ConvenientMD LLC in Auburn, ME is seeking a Medical Receptionist to be the welcoming face of our clinics. You will register patients, collect payments, verify records, and coordinate with the clinical team to keep patient flow smooth.

This role offers meaningful entry into healthcare and requires strong communication, organization, and a patient-first mindset, with exposure to scheduling and electronic medical records systems.

Qualifications

• High school diploma or GED required.
• Proactive and confident communicator, both written and verbal.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Greet patients and visitors and register new and existing patients.
• Collect payments and assist with insurance/billing inquiries.
• Coordinate patient flow with the clinical team and manage reservations/registrations.
• Answer phones, maintain reception area, and perform administrative tasks.
• Familiarize with CMD services and software systems for scheduling and records.

Skills

Communication skills

Organizational skills

Customer service

MS Office proficiency

HIPAA knowledge

Education

High School Diploma or GED

Tools

EMR software

Job description

ConvenientMD LLC in Auburn, ME is seeking a Medical Receptionist to be the welcoming face of our clinics. You will register patients, collect payments, verify records, and coordinate with the clinical team to keep patient flow smooth.

This role offers meaningful entry into healthcare and requires strong communication, organization, and a patient-first mindset, with exposure to scheduling and electronic medical records systems.