Patient Experience Coordinator

ConvenientMD LLC; Brunswick (ME); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Short-term disability (company paid)

Pet insurance (optional)

401k match

Tuition assistance

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see in our clinics. You will register patients, collect payments, and coordinate schedules while delivering friendly, professional service.

Ideal candidates are organized, proactive communicators who thrive in a fast-paced setting and value patient-centric care. This role requires flexibility for 12-hour shifts and on-site work across multiple locations in New England.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with patients and colleagues.
• Detail-oriented with strong organizational skills for fast-paced environment.
• Compassionate, patient-focused approach to care.
• Technically savvy with Microsoft Office or related software.
• Clear and effective written and verbal communication; strong collaboration.
• Team player with collaborative mindset and initiative.
• Driven, self-motivated with a results-oriented attitude.
• Strong analytical and problem-solving abilities; HIPAA aware.

Responsibilities

• Greet patients and visitors and complete patient registration.
• Handle insurance and billing inquiries and collect payments.
• Manage front desk operations and appointment coordination.
• Maintain patient records and ensure HIPAA compliance.
• Operate multiple software systems and tools for scheduling and registration.
• Provide exceptional service and support to patients and staff.
• Support referral scheduling and provider coordination.

Skills

Proactive communicator

Detail-oriented

Compassionate

MS Office

Effective communicator

Team player

Self-motivated

Analytical

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic health records

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see in our clinics. You will register patients, collect payments, and coordinate schedules while delivering friendly, professional service.

Ideal candidates are organized, proactive communicators who thrive in a fast-paced setting and value patient-centric care. This role requires flexibility for 12-hour shifts and on-site work across multiple locations in New England.