Patient Concierge & Front Desk Specialist

convenientmd; Newburyport (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

ConvenientMD in Newburyport, MA is seeking a Medical Receptionist to be the first face patients see when they enter our clinic. You will greet visitors, register patients, update records, collect payments, and help ensure every visit runs smoothly with a friendly, professional presence.

Join a growing healthcare group where teamwork matters. The role emphasizes organization, multitasking, strong communication, and compassionate service to patients and families across our New England clinics.

Qualifications

• High school diploma or GED required.
• Excellent communication skills.
• Ability to multitask in a fast-paced clinic.
• Comfort with patient interactions and billing inquiries.
• Reliable and punctual.

Responsibilities

• Greet patients and visitors.
• Register patients and update records.
• Collect payments and handle billing inquiries.
• Answer phones and coordinate front desk.
• Maintain an organized reception area.
• Navigate electronic medical records.

Skills

Proactive communicator

Detail-oriented

Organized

Team player

Patient-focused

Technically savvy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD in Newburyport, MA is seeking a Medical Receptionist to be the first face patients see when they enter our clinic. You will greet visitors, register patients, update records, collect payments, and help ensure every visit runs smoothly with a friendly, professional presence.

Join a growing healthcare group where teamwork matters. The role emphasizes organization, multitasking, strong communication, and compassionate service to patients and families across our New England clinics.