Patient Concierge & Front Desk Coordinator (Healthcare)

ivyrehab; Brown Mills (PA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision, and pet 보험

Paid parental leave

Short- and long-term disability

EAP + discount program

Complimentary therapy services

401(k) with company match

Up to 20 PTO days, 6 holidays, 2 CEU/년

Job summary

Ivy Health in Browns Mills, NJ is seeking a Patient Coordinator to be the friendly first contact for patients, handling registration, scheduling, and general front-office tasks to keep the clinic running smoothly.

This role supports the clinical team by maintaining accurate records, coordinating appointments, and delivering top-notch customer service to patients and families. The ideal candidate is organized, able to multitask, and comfortable in a fast-paced healthcare setting.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with fluctuating workloads and a positive attitude.
• Eagerness to learn and grow in a healthcare setting.

Responsibilities

• Serve as the first point of contact for patients and families.
• Support front office tasks including patient registration and scheduling.
• Maintain accurate patient records and coordinate appointments with the clinical team.
• Provide excellent customer service to patients and families and ensure seamless clinic workflows.

Skills

Administrative experience

Time management

Multitasking

Self-motivated

Adaptability

Growth mindset

Patient care orientation

Tools

Excel

Word

Outlook

Job description

Ivy Health in Browns Mills, NJ is seeking a Patient Coordinator to be the friendly first contact for patients, handling registration, scheduling, and general front-office tasks to keep the clinic running smoothly.

This role supports the clinical team by maintaining accurate records, coordinating appointments, and delivering top-notch customer service to patients and families. The ideal candidate is organized, able to multitask, and comfortable in a fast-paced healthcare setting.