Patient Care Concierge: Front Desk & Scheduling

ivyrehab; Port Reading (NJ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Parental leave

Disability insurance (short-term)

Disability insurance (long-term)

EAP

Discount program

Complimentary therapy services

401(k) with company match

Paid time off (PTO)

Holidays

Job summary

Ivy Health in Avenel, NJ is seeking a Patient Coordinator who serves as the first point of contact for patients, delivering a welcoming and organized clinic experience. You will support front office tasks including patient registration, scheduling, and maintaining accurate records to ensure smooth coordination with the clinical team.

The role requires at least 2 years of healthcare admin experience, proficiency with Microsoft Office, and strong multitasking abilities in a fast-paced environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and provide a welcoming, organized clinic experience.
• Support front office operations including patient registration and scheduling.
• Maintain accurate patient records and manage appointments to ensure seamless coordination with the clinical team.
• Provide excellent customer service to patients and families.
• Coordinate communications between patients and the clinical staff.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Customer service

Adaptability

Eagerness to learn

Patient outcomes focus

Tools

Microsoft Excel

Outlook

Job description

Ivy Health in Avenel, NJ is seeking a Patient Coordinator who serves as the first point of contact for patients, delivering a welcoming and organized clinic experience. You will support front office tasks including patient registration, scheduling, and maintaining accurate records to ensure smooth coordination with the clinical team.

The role requires at least 2 years of healthcare admin experience, proficiency with Microsoft Office, and strong multitasking abilities in a fast-paced environment.