Patient Concierge & Clinic Coordinator

ivyhealth; Barrington (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Discount program

Complementary therapy services

Paid parental leave (after 26 weeks)

Job summary

Ivy Health in Barrington, RI is seeking a Patient Coordinator to join our front desk team. This full-time role is 40 hours per week, paying $19-$21 per hour, and entails patient registration, scheduling, and general administrative duties to ensure a welcoming clinic experience.

As the first point of contact, you will maintain patient records, support scheduling, and collaborate with the clinical team while delivering outstanding customer service to patients and families.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and manage front office tasks.
• Assist with patient registration, scheduling, and general administrative duties.
• Maintain accurate patient records and support appointment management.
• Provide excellent customer service to patients and families.

Skills

Administrative experience

Microsoft Excel

Microsoft Word

Outlook

Time management

Multi-tasking

Customer service

Tools

Microsoft Office Suite

Job description

Ivy Health in Barrington, RI is seeking a Patient Coordinator to join our front desk team. This full-time role is 40 hours per week, paying $19-$21 per hour, and entails patient registration, scheduling, and general administrative duties to ensure a welcoming clinic experience.

As the first point of contact, you will maintain patient records, support scheduling, and collaborate with the clinical team while delivering outstanding customer service to patients and families.