Patient Concierge & Front Desk Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES; Moore (OK); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Moore, OK is seeking a Practice Coordinator to manage front office daily activities, deliver excellent patient service, and support clinicians. You will handle scheduling, check-in/out, and billing inquiries while ensuring a smooth, welcoming environment for in-person and telehealth patients.

The role requires strong communication, HIPAA knowledge, and teamwork, with a start at $20.25/hour plus quarterly bonus potential.

Qualifications

• High School or equivalent required, associate or bachelor’s preferred.
• 1+ years of experience in healthcare operations or customer service.
• Proficient with Microsoft Office and EMRs.

Responsibilities

• Create a positive work environment and support clinician and staff engagement.
• Schedule prep for all patients to ensure paperwork is complete and demographics are accurate.
• Perform general office duties, maintain cleanliness, and keep the practice prepared for patients and clinicians.
• Communicate with peers, clinicians, and patients to support patient care and clinician satisfaction.
• Greet and check patients in/out at front desk and assist with telehealth access as needed.
• Handle payment/billing questions, scheduling needs, and portal communications.

Skills

Customer service

Multitasking

Communication

HIPAA compliance

Teamwork

Education

High School or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health in Moore, OK is seeking a Practice Coordinator to manage front office daily activities, deliver excellent patient service, and support clinicians. You will handle scheduling, check-in/out, and billing inquiries while ensuring a smooth, welcoming environment for in-person and telehealth patients.

The role requires strong communication, HIPAA knowledge, and teamwork, with a start at $20.25/hour plus quarterly bonus potential.