Medical Office Coordinator — Front Desk & Patient Care

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Media (Delaware County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short-term disability

Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage the front office for the Media, PA location. You will ensure quality customer service for in-person and telehealth patients and clinicians, handling scheduling, payments, and records.

In this role you will support clinicians, verify insurance eligibility, coordinate with staff, and maintain a welcoming clinic environment while upholding HIPAA and privacy standards.

Qualifications

• High School or equivalent is required.
• Associates or bachelor's degree preferred.
• Minimum 1+ year experience in healthcare operations or customer service.

Responsibilities

• Manage front office daily activities and ensure quality customer service for in-person and remote patients and clinicians.
• Support scheduling, insurance eligibility verification, and patient chart preparation.
• Handle payments, co-pays, and billing inquiries with accuracy and courtesy.
• Coordinate with clinicians and staff to maintain clinic operations and patient flow.
• Maintain a clean, welcoming, and HIPAA-compliant environment.

Skills

Multitasking

Independent worker

Strong communication

HIPAA

MS Office & EMRs

Education

High School diploma or equivalent

Associate/Bachelor preferred

Tools

MS Office

EMRs

Job description

LifeStance Health is seeking a Practice Coordinator to manage the front office for the Media, PA location. You will ensure quality customer service for in-person and telehealth patients and clinicians, handling scheduling, payments, and records.

In this role you will support clinicians, verify insurance eligibility, coordinate with staff, and maintain a welcoming clinic environment while upholding HIPAA and privacy standards.