Patient Concierge & Front Desk Coordinator

Cardinal Health, Inc.; Fresno (CA); On-site; USD 32,000 - 35,000; Full time

Job summary

Cardinal Health, Inc. is hiring a Patient Concierge at our Fresno location to support the Practice Operations Management by assisting patients with non-clinical tasks and ensuring a comfortable treatment experience.

You will greet patients, manage phones, schedule appointments, and handle payments with accuracy, while verifying insurance details and coordinating records with outside sources. The role emphasizes punctuality, reliability, and a teamwork mindset, with preference given to candidates

Qualifications

• 1-3 years of experience, preferred.
• High School Diploma, GED or equivalent work experience, preferred.
• Medical Office experience, highly preferred.
• Bilingual in Spanish, highly preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications, pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.

Skills

Customer service

Spanish language

Education

High School Diploma/GED

Tools

Document imaging software

Job description

Cardinal Health, Inc. is hiring a Patient Concierge at our Fresno location to support the Practice Operations Management by assisting patients with non-clinical tasks and ensuring a comfortable treatment experience.

You will greet patients, manage phones, schedule appointments, and handle payments with accuracy, while verifying insurance details and coordinating records with outside sources. The role emphasizes punctuality, reliability, and a teamwork mindset, with preference given to candidates