Patient Concierge & Front Office Coordinator

Trinity Health Corp.; Fresno (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Trinity Health in Fresno, CA is seeking a Front Office Representative for SAMF - IMA Internal Medicine Associates. This role serves as the first point of contact, delivering friendly, professional service to patients and visitors and representing the clinic with a welcoming demeanor.

Reporting to the Practice Manager, you will handle front desk duties, phone inquiries, scheduling, and basic office tasks. Candidates should have basic medical terminology knowledge and strong computer skills; CPR

Qualifications

• High school diploma or equivalent required.
• Two years of healthcare front office/receptionist experience preferred.
• Current AHA Healthcare Provider CPR card required.
• Detail-oriented with ability to multi-task and be flexible.
• Strong computer skills with experience in medical systems.
• Ability to operate general office machines.
• Strong multitasking, planning, and organizational skills; able to work independently or in a team.
• Knowledge of medical terminology preferred.

Responsibilities

• Serve as first point of contact in the medical office.
• Provide excellent customer service via phone and in person.
• Support direct patient services by collaborating with staff.
• Maintain discretion, diplomacy and tact in interactions.

Skills

Attention to detail

Multi-tasking

Communication skills

Customer service

Strong computer skills

Teamwork

Organizational skills

Medical terminology knowledge

Education

High school diploma or equivalent

Job description

Trinity Health in Fresno, CA is seeking a Front Office Representative for SAMF - IMA Internal Medicine Associates. This role serves as the first point of contact, delivering friendly, professional service to patients and visitors and representing the clinic with a welcoming demeanor.

Reporting to the Practice Manager, you will handle front desk duties, phone inquiries, scheduling, and basic office tasks. Candidates should have basic medical terminology knowledge and strong computer skills; CPR