Patient Concierge & Front Desk Coordinator

Cardinal Health, Inc.; Encinitas (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Job summary

Cardinal Health - Encinitas, CA is seeking a Medical Office Assistant to greet patients, handle calls, schedule appointments, and manage patient records. You will verify insurance and assist with authorizations, while maintaining accurate data and timely processing across locations.

The ideal candidate has 1–3 years in a medical office, a high school diploma, and Spanish bilingual skills are highly preferred.

Qualifications

• 1–3 years of experience working in a medical office setting.
• High School Diploma or GED preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications, pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.
• Float to other cCARE locations in San Diego County (San Marcos, La Jolla and 4S Ranch) to help cover at these locations as needed.

Skills

Bilingual in Spanish

Medical office experience

Education

High School Diploma or GED

Job description

Cardinal Health - Encinitas, CA is seeking a Medical Office Assistant to greet patients, handle calls, schedule appointments, and manage patient records. You will verify insurance and assist with authorizations, while maintaining accurate data and timely processing across locations.

The ideal candidate has 1–3 years in a medical office, a high school diploma, and Spanish bilingual skills are highly preferred.