Patient Concierge & Front Desk Coordinator

Navista; Encinitas (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Patient Concierge in Encinitas, CA. This role supports non-clinical tasks to make patient treatment more comfortable, including greeting patients, scheduling appointments, handling payments, and updating insurance information.

The position requires 1–3 years in a medical office setting, a high school diploma or GED, and Spanish bilingual abilities are highly preferred. On-site location with a broad benefits package.

Qualifications

• 1-3 years of experience working in a Medical Office setting, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Bilingual in Spanish, highly preferred

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Spanish bilingual

Customer service

Education

High School Diploma or GED

Job description

Cardinal Health is seeking a Patient Concierge in Encinitas, CA. This role supports non-clinical tasks to make patient treatment more comfortable, including greeting patients, scheduling appointments, handling payments, and updating insurance information.

The position requires 1–3 years in a medical office setting, a high school diploma or GED, and Spanish bilingual abilities are highly preferred. On-site location with a broad benefits package.