Patient Care Receptionist & Front Desk Coordinator

Whole Family Health Center Inc; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Whole Family Health Center Inc in Fort Pierce, Florida, seeks a Medical Receptionist to support front-desk operations in a busy, patient-centered clinic. You will greet patients, manage phone calls, schedule appointments, and assist with EHR and check-in processes, coordinating with nurses and providers for smooth care delivery.

Strong communication, multitasking, and customer-service skills are essential to succeed in this role in a nonprofit community health setting.

Qualifications

• High school diploma or GED required; college degree preferred.
• Cross-trained in electronic medical records, scheduling software, and Microsoft Outlook.

Responsibilities

• Greets visitors, and directs them to the appropriate staff members.
• Answers incoming calls and schedules patient appointments.
• Maintains office operations and patient communications; supports providers and nurses.
• Documents patient contacts and progress in the EHR; coordinates care with clinical staff.
• Reschedules when needed and handles patient check-in/check-out procedures.

Skills

Communication

Bilingual

Customer service

Education

High school diploma or GED

College degree preferred

Tools

Electronic Medical Records

Scheduling Software

Microsoft Outlook

Job description

Whole Family Health Center Inc in Fort Pierce, Florida, seeks a Medical Receptionist to support front-desk operations in a busy, patient-centered clinic. You will greet patients, manage phone calls, schedule appointments, and assist with EHR and check-in processes, coordinating with nurses and providers for smooth care delivery.

Strong communication, multitasking, and customer-service skills are essential to succeed in this role in a nonprofit community health setting.