Compassionate Front Desk & Patient Support Associate

CenterWell; Deerfield Beach (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings plan

Job summary

CenterWell is seeking a Receptionist 1 to join our patient-focused team in Florida. You will handle a multi-line phone, route calls, greet visitors, issue passes, and support basic administrative tasks to keep operations running smoothly.

The role emphasizes courteous service, attention to detail, and teamwork. Prior healthcare or customer service experience is preferred; TB screening participation is required if selected.

Qualifications

• High School Diploma or GED required or equivalent.
• 1 year or more experience in healthcare or strong customer service background preferred.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude and ability to multitask in a fast-paced environment.
• Knowledge of MS Office (Word, Excel, Outlook, Access) advantageous.

Responsibilities

• Operate a switchboard or multi-line phone and route calls.
• Greet visitors, issue visitor passes and log visits.
• Take and distribute accurate messages and maintain logs.
• Respond to routine inquiries (location, hours, contact information).
• Possibly book meeting rooms, organize mail and handle courier packages.

Skills

Customer service

Phone etiquette

Multitasking

MS Office

Education

High School Diploma or GED

Tools

EMR Systems

Medical Terminology

Job description

CenterWell is seeking a Receptionist 1 to join our patient-focused team in Florida. You will handle a multi-line phone, route calls, greet visitors, issue passes, and support basic administrative tasks to keep operations running smoothly.

The role emphasizes courteous service, attention to detail, and teamwork. Prior healthcare or customer service experience is preferred; TB screening participation is required if selected.