Patient Concierge & Front Desk Coordinator

LifeStance Health Inc.; Atlanta (GA); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. seeks a Medical Office Receptionist for our Marietta Powers Ferry location.

The role handles front desk duties, greets patients, checks them in/out, assists with scheduling, telehealth access, and billing inquiries to ensure smooth patient flow. The ideal candidate has a high school diploma (associates/bachelor’s preferred), 1+ year healthcare operations or customer service experience, strong communication, and HIPAA familiarity; MS Office and EMR proficiency is expected.

Qualifications

• High School diploma or equivalent required; an associate or bachelor’s degree is preferred.
• 1+ years in healthcare operations, customer service, or similar role.
• Proficient with Microsoft Office and EMR platforms; strong communication skills.

Responsabilités

• Greet and assist patients at the front desk; check-in and check-out.
• Schedule appointments, manage queues, and coordinate with clinicians.
• Assist patients with telehealth access, patient portal, and billing questions.
• Collect co-payments, verify insurance eligibility, and ensure accurate demographics.
• Maintain front desk organization and support patient care with a positive attitude.

Connaissances

Customer service

Multitasking

Communication

HIPAA compliance

Teamwork

Formation

High School diploma or equivalent

Associate's/Bachelor's degree preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health Inc. seeks a Medical Office Receptionist for our Marietta Powers Ferry location.

The role handles front desk duties, greets patients, checks them in/out, assists with scheduling, telehealth access, and billing inquiries to ensure smooth patient flow. The ideal candidate has a high school diploma (associates/bachelor’s preferred), 1+ year healthcare operations or customer service experience, strong communication, and HIPAA familiarity; MS Office and EMR proficiency is expected.