Patient Experience Front Desk Coordinator

LifeStance Health Inc.; Sandy Springs (GA); Hybride; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Short/Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. in Sandy Springs, GA is hiring a Medical Office Receptionist to manage front desk operations, greet patients, verify insurance, schedule, collect copays, and support telehealth access.

This full-time role requires strong communication, HIPAA privacy, and proficient use of MS Office and EMR systems. The ideal candidate has high school diploma, at least 1 year in healthcare operations or customer service, and a team-focused attitude.

Qualifications

• High school diploma or equivalent required; associates/bachelor's degree preferred.
• 1+ year of healthcare operations, customer service, or similar role preferred.
• Proficient in MS Office and EMR software; strong communication skills.

Responsabilités

• Greet and check in/out patients in a courteous manner.
• Handle front desk duties including scheduling and phone queue management.
• Collect co-pays and verify insurance eligibility.
• Assist patients with telehealth access and portal issues.
• Provide exceptional customer service and manage sensitive information.

Connaissances

Multitask

Communication

Independent worker

MS Office

EMR systems

Formation

High school or equivalent

Associates/bachelor's preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health Inc. in Sandy Springs, GA is hiring a Medical Office Receptionist to manage front desk operations, greet patients, verify insurance, schedule, collect copays, and support telehealth access.

This full-time role requires strong communication, HIPAA privacy, and proficient use of MS Office and EMR systems. The ideal candidate has high school diploma, at least 1 year in healthcare operations or customer service, and a team-focused attitude.