Patient Concierge & Front Desk Administrator

PACS Group; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

PACS Group is seeking a friendly, detail-oriented Receptionist to greet visitors, answer calls, and provide general administrative support in our healthcare environment. This role is strictly clerical and located in the Reception/Administrative area with no clinical duties.

You will check in visitors, manage the sign-in log, forward messages, assist with mail and scheduling, and maintain a tidy reception area.

Qualifications

• High school diploma or GED required; administrative or receptionist experience preferred.
• Proficiency with Microsoft Office Suite and basic clerical functions.
• Ability to greet visitors professionally and manage phone calls.

Responsibilities

• Greet and welcome visitors in a friendly and positive manner.
• Answer telephone calls, take messages, or forward calls as needed.
• Check visitors in and direct/escort them to destinations.
• Maintain visitor sign-in log and mail handling.
• Schedule appointments and manage meeting room bookings.
• Keep the reception area clean and organized; perform other duties as assigned.
• Protect resident health information and report any disclosures per policy.

Skills

Administrative support

Front desk

Microsoft Office

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PACS Group is seeking a friendly, detail-oriented Receptionist to greet visitors, answer calls, and provide general administrative support in our healthcare environment. This role is strictly clerical and located in the Reception/Administrative area with no clinical duties.

You will check in visitors, manage the sign-in log, forward messages, assist with mail and scheduling, and maintain a tidy reception area.