Patient Access & Front Desk Specialist

PACS Group; Artesia (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

PACS Group is seeking a friendly receptionist to greet visitors, answer calls, and provide clerical support within the reception/administrative area. This role emphasizes professional communication and confidentiality in a healthcare environment.

Responsibilities include checking in visitors, directing them to destinations, managing mail, scheduling meetings, and maintaining the reception area while ensuring a welcoming atmosphere for patients and staff.

Qualifications

• High school diploma or GED required; prior receptionist experience preferred.
• Experience with phone systems and basic clerical tasks.
• Ability to maintain confidentiality and professionalism in a healthcare setting.

Responsibilities

• Greet and check in patients and visitors in a friendly, efficient manner.
• Answer phones, take messages, and route calls to appropriate staff.
• Provide general office support and maintain tidy reception area.
• Coordinate mail and scheduling for meeting rooms.
• Protect resident/patient privacy and follow privacy policies.

Skills

Greet visitors

Clerical duties

Phone etiquette

Microsoft Office

Education

High school diploma or GED

Tools

Multiline phone system

Microsoft Office

Job description

PACS Group is seeking a friendly receptionist to greet visitors, answer calls, and provide clerical support within the reception/administrative area. This role emphasizes professional communication and confidentiality in a healthcare environment.

Responsibilities include checking in visitors, directing them to destinations, managing mail, scheduling meetings, and maintaining the reception area while ensuring a welcoming atmosphere for patients and staff.