Healthcare Front Desk Coordinator

PACS Group; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

PACS Group in the United States is seeking a friendly receptionist to greet visitors, answer phones, and provide general clerical support in the Reception/Administrative area. This role is limited to clerical duties and involves no clinical tasks.

You will manage visitor sign-in, schedule appointments, handle mail, and maintain a tidy front desk while safeguarding residents’ protected health information and confidentiality.

Qualifications

• Must possess a high school diploma or GED.
• Previous administrative or receptionist experience preferred.
• Ability to greet visitors and manage front-desk tasks with a professional demeanor.

Responsibilities

• Provide general administrative and clerical support.
• Greet visitors and answer telephone calls with a friendly, positive demeanor.
• Check visitors in and direct them to destinations; inform staff of arrivals.
• Maintain visitor sign-in log and tidy reception area.
• Handle mail and schedule appointments, room bookings as needed.
• Maintain confidentiality of resident information.

Skills

Customer service

Front desk / receptionist

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group in the United States is seeking a friendly receptionist to greet visitors, answer phones, and provide general clerical support in the Reception/Administrative area. This role is limited to clerical duties and involves no clinical tasks.

You will manage visitor sign-in, schedule appointments, handle mail, and maintain a tidy front desk while safeguarding residents’ protected health information and confidentiality.