Patient Concierge & Eyewear Sales Pro

Now Optics; West Palm Beach (FL); Presencial; USD 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

2 free eyeglasses annually

Medical, dental, and vision coverage

Sales commission opportunities

Employee discounts

Resumo da oferta

Now Optics, doing business as Stanton Optical Brand, is seeking Doctor’s Technicians to deliver outstanding patient service at the store entrance and support sales and collaboration between clinical services and retail teams.

You will greet patients, perform pre-tests, collect history, and assist with framing and lab tasks to ensure accurate orders and timely delivery. Equal opportunity employer; vocational requirements apply.

Qualificações

• Associate degree or advanced certification beyond high school or enrolled in a comparable program.
• 2+ years of customer service experience delivering outstanding patient service.
• Ability to communicate effectively with a diverse group of people.
• Active listening, empathy and problem-solving skills to address concerns.

Responsabilidades

• Greet patients and customers, identify needs and promote available products and services.
• Foster partnership between retail and professional services teams.
• Schedule appointments, collect history, perform pre-tests and basic eye tests.
• Assist with repairs, frame edging and ensure on-time completion of orders.
• Maintain brand standards and report equipment issues or delays.

Conhecimentos

Customer service

Communication

Active listening

Problem solving

Team collaboration

Formação académica

Associate degree or certification

Descrição da oferta de emprego

Now Optics, doing business as Stanton Optical Brand, is seeking Doctor’s Technicians to deliver outstanding patient service at the store entrance and support sales and collaboration between clinical services and retail teams.

You will greet patients, perform pre-tests, collect history, and assist with framing and lab tasks to ensure accurate orders and timely delivery. Equal opportunity employer; vocational requirements apply.