Patient Concierge & Clinic Front Desk Specialist

Hale County Hospital; Moundville (AL); On-site; USD 26,000 - 34,000; Full time

Job summary

Hale County Health Care Authority is seeking a Clinic Receptionist to greet patients and visitors, direct inquiries, and schedule appointments within a clinic setting. The role acts as the liaison between patients and medical support staff, ensuring smooth front desk operations.

Responsibilities include registering patients, handling calls, and maintaining charts and paperwork. The position requires basic math, strong telephone etiquette, and at least a year of medical office experience; hours

Qualifications

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
• Excellent telephone manners and etiquette.
• Ability to speak clearly and concisely.
• Excellent interpersonal skills.
• One year of experience in a medical office setting is preferred.

Responsibilities

• Greet patients in a prompt, courteous, and helpful manner.
• Answer telephone, screen, and direct calls, take messages, and provide information.
• Register patients according to the clinic’s protocol.
• Prepare a new patient’s chart with correct information and paperwork.
• Balance cash drawer at the end of each business day.
• Performing other basic clerical duties as assigned.

Skills

Telephone etiquette

Interpersonal skills

Clear communication

Medical office experience

Basic Math

Education

High school diploma or equivalent

Job description

Hale County Health Care Authority is seeking a Clinic Receptionist to greet patients and visitors, direct inquiries, and schedule appointments within a clinic setting. The role acts as the liaison between patients and medical support staff, ensuring smooth front desk operations.

Responsibilities include registering patients, handling calls, and maintaining charts and paperwork. The position requires basic math, strong telephone etiquette, and at least a year of medical office experience; hours