Clinic Front Desk Specialist - Welcoming & Efficient

MCH Clinic; Herington (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

The MCH Herington Clinic is seeking a full-time front desk receptionist to join our team. This role, Monday through Friday, involves greeting patients, answering calls, scheduling appointments, and ensuring a welcoming atmosphere in the clinic.

Responsibilities include pre-registration, insurance verification, payments handling, and basic clerical tasks. You will support HIM with records requests and maintain orderly reception and lobby areas.

Qualifications

• High school diploma or GED required.
• Healthcare setting experience preferred.
• Proficiency with computers and ability to learn EHR systems.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Welcomes patients with a positive, professional attitude.
• Answer phones promptly and relay messages as needed.
• Schedule patient appointments by phone or at checkout.
• Greet patients and visitors; answer inquiries and refer questions to staff.
• Complete pre-registration and registration tasks; update demographics and verify insurance.
• Maintain waiting area and reception area in a clean, orderly state.
• Process daily patient payments; manage petty cash and routine reconciliations.
• Assist HIM with outside records requests and scanning into the EHR system.
• Sort and distribute incoming faxes and mail.
• Track office supplies and maintain equipment.
• Perform other duties as assigned.

Skills

Attention to detail

Independent work

Problem-solving

Strong communication

Team player

Microsoft Office

EHR systems

Education

High school diploma or GED

Tools

Microsoft Office

EHR system

Job description

The MCH Herington Clinic is seeking a full-time front desk receptionist to join our team. This role, Monday through Friday, involves greeting patients, answering calls, scheduling appointments, and ensuring a welcoming atmosphere in the clinic.

Responsibilities include pre-registration, insurance verification, payments handling, and basic clerical tasks. You will support HIM with records requests and maintain orderly reception and lobby areas.