Clinic Front Desk Associate (Spanish Preferred)

Pershing General Hospital; Nevada, Northern (IA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pershing General Hospital is seeking a Clinic Receptionist to manage front desk operations in a rural health clinic. The role involves greeting patients, handling administrative tasks, coordinating patient care, and ensuring effective communication between patients and medical staff.

The position requires entry-level duties such as accurate data entry, appointment scheduling, payment processing, and maintaining confidentiality under HIPAA.

Qualifications

• Knowledge of medical terminology and confidentiality practices.
• Experience with office management systems and procedures.
• Familiarity with HIPAA regulations and privacy practices.
• Fluency or basic ability to communicate in Spanish preferred.

Responsibilities

• Efficiently and warmly handles patient check-ins and check-outs.
• Collects, verifies, and enters patient information and insurance details.
• Answers calls, schedules appointments, and directs inquiries to staff.
• Processes payments and issues receipts; may assist with billing inquiries.
• Provides information about clinic services, procedures, and policies.
• Responds to emergencies and coordinates with medical staff as needed.
• Maintains patient confidentiality and adherence to HIPAA.
• Participates in quality assurance and process improvement initiatives.

Skills

Communication

Multitasking

HIPAA knowledge

Spanish (preferred)

Customer service

Education

High school diploma or equivalent

Job description

Pershing General Hospital is seeking a Clinic Receptionist to manage front desk operations in a rural health clinic. The role involves greeting patients, handling administrative tasks, coordinating patient care, and ensuring effective communication between patients and medical staff.

The position requires entry-level duties such as accurate data entry, appointment scheduling, payment processing, and maintaining confidentiality under HIPAA.